Features
How do I auto-reply to WhatsApp customers while I sleep?
The short answer
Connect your business WhatsApp number to Labiq by scanning a QR code, and Labiq answers your customers’ repeated questions on its own - price, hours, address, delivery - in their dialect, using the details you wrote about your business. When a message needs you (a complaint or a special request) it is marked "needs your reply".
What you get
- Replies in the customer’s own dialect, not stiff formal Arabic.
- Answers from your business memory: menu, prices, hours, delivery areas.
- A ready reply library for your most repeated questions.
- Follow every chat in one inbox with Messenger, Instagram and Telegram.
- Turn auto-reply off for any account at any time.
How to start
- 1Sign up and fill in your business memory (or pull it from your website).
- 2In Connected accounts, link your WhatsApp number by scanning a QR code.
- 3Turn on auto-reply and follow chats from the inbox.
Common questions
Will it tell customers wrong things about my business?
It answers only from what you wrote in your business memory. If the answer is not there, it marks the chat "needs your reply" instead of inventing one.
Do I need WhatsApp Business or any number?
It works with the WhatsApp number you use for your business, by scanning a QR code like WhatsApp Web.
Can I reply myself to a specific chat?
Yes - reply from WhatsApp on your phone as usual. Labiq shows the chats in its inbox so you can follow them, and you can pause auto-reply for any account at any time.
Is auto-reply free?
Auto-reply runs on a replies package - see the packages page for details. Signing up is free.
Does it reply on Instagram and Facebook too?
Yes, once you connect your Page: Messenger and Instagram messages arrive in the same inbox.